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1-Visitor
February 24, 2022
Solved

CREO 7.0.6.0 Fatal error encountered

  • February 24, 2022
  • 1 reply
  • 3084 views

Hi!


I'm using Creo parametric 7.0 in the last few weeks, and I came across a new problem that I have never experienced in Creo 4.0. Running the application after some time, or some specific moves (hiding and unhiding framework elements one after another) the following message is shown on the screen:

creo_fatal_error.JPG
And after that the program shuts down itself. I attached the traceback file as well.

I saw a topic which is about fatal errors in previous versions of Creo, but the solutions that they mentioned didn't work for me (open_gl_fbo ; win32_gdi ; graphics card driver upgraded). It happened one multiple devices, almost all of us uses it in our team. It's an educational license product.

 

Thanks for your help in advance!

Best answer by VladimirN

 Hi,

 

Please use "Education Case Logger" in this case: https://support.ptc.com/apps/cs_loggers/academic/log

1 reply

VladimirN24-Ruby IIIAnswer
24-Ruby III
February 24, 2022

 Hi,

 

Please use "Education Case Logger" in this case: https://support.ptc.com/apps/cs_loggers/academic/log

1-Visitor
February 25, 2022

Thank you for the tip, I'm trying it.