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jtan-21-Visitor
1-Visitor
May 21, 2014
Solved

Creo Parametric 2.0 launching problem

Hi, I tried to launch Creo Parametric 2.0 student version after i downloaded, but i encountered a fatal error.

The system says: "Fatal error encountered. A traceback has been written to C:\Users\Public\Decouments\traceback.log Please send it to Technical Support."
Does anybody know how to solve this problem?

Thanks

    MarkCheliAnswer
    5-Regular Member
    May 21, 2014

    Hi Jin Kang Tan,

    Can you please send an email to - and include the traceback.log file as an attachment? We'll be able to figure out what went wrong once we have that.

    Thanks!

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    2 replies

    MarkCheli5-Regular MemberAnswer
    5-Regular Member
    May 21, 2014

    Hi Jin Kang Tan,

    Can you please send an email to - and include the traceback.log file as an attachment? We'll be able to figure out what went wrong once we have that.

    Thanks!

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    jtan-21-VisitorAuthor
    1-Visitor
    May 21, 2014

    I just send an email to them. Thanks for your suggestion.

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