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ptc-44154311-Visitor
1-Visitor
January 20, 2012
Solved

Creo Parametric license request failed

  • January 20, 2012
  • 3 replies
  • 14961 views

My computer runs windows 7 64 bit and meets all of the specifications for Creo.

I have my product code, but everytime I run the setup wizard to generate the license it returns this:

A failure occured during license generation.

An unknown error occured requesting a license file be generated from ptc.com

I am using this software in an engineering elective at Univerisity of Alabama Birmingham.

    Best answer by dorlov

    Hello Josh,

    i do not see any reqiests from you...can you please email me your PTC HOST ID and will create the license file for you.

    thanks

    Dima

    3 replies

    V
    24-Ruby III
    VladimirN24-Ruby III
    24-Ruby III
    January 21, 2012

    Try to conract with "PTC Academic Support": http://www.ptc.com/go/academic-support

    P
    ptc-44154311-VisitorAuthor
    1-Visitor
    January 26, 2012

    still having the same problem, contacted academic report several days ago and still waiting on a reply.

    D
    dorlov1-VisitorAnswer
    1-Visitor
    January 26, 2012

    Hello Josh,

    i do not see any reqiests from you...can you please email me your PTC HOST ID and will create the license file for you.

    thanks

    Dima

    P
    ptc-26546751-Visitor
    1-Visitor
    May 18, 2012

    Good day, Dmitry

    I downloaded Creo Parametric 1.0 Schools Edition quite sometime back. I had sent request for the lisence file, however no reply from anyone to date. Is it possible for you to create a license file for me, if I give you my PTC Host ID?

    Regards,

    Sivaroopan

    P
    ptc-52760301-Visitor
    1-Visitor
    September 23, 2013

    I'm having the same problem, and was wondering how I can get in contact with the Academic Support Team. I can't find an email address.

    A
    Anonymous
    September 24, 2013

    All Academic support should go through our PTC Academic Support page where you can find a solution yourself or submit a support request from the bottom of the Request Academic Support tab.

    P
    ptc-52760301-Visitor
    1-Visitor
    September 24, 2013

    Thanks, Adam. I appreciate the help.

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