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Creo Parametric license request failed

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My computer runs windows 7 64 bit and meets all of the specifications for Creo.

I have my product code, but everytime I run the setup wizard to generate the license it returns this:

A failure occured during license generation.

An unknown error occured requesting a license file be generated from ptc.com

I am using this software in an engineering elective at Univerisity of Alabama Birmingham.

dorlovAnswer

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Hello Josh,

i do not see any reqiests from you...can you please email me your PTC HOST ID and will create the license file for you.

thanks

Dima

24-Ruby IV

Try to conract with "PTC Academic Support": http://www.ptc.com/go/academic-support

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Author

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still having the same problem, contacted academic report several days ago and still waiting on a reply.

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Answer

1-Visitor

Hello Josh,

i do not see any reqiests from you...can you please email me your PTC HOST ID and will create the license file for you.

thanks

Dima

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Good day, Dmitry

I downloaded Creo Parametric 1.0 Schools Edition quite sometime back. I had sent request for the lisence file, however no reply from anyone to date. Is it possible for you to create a license file for me, if I give you my PTC Host ID?

Regards,

Sivaroopan

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I'm having the same problem, and was wondering how I can get in contact with the Academic Support Team. I can't find an email address.

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Anonymous

All Academic support should go through our PTC Academic Support page where you can find a solution yourself or submit a support request from the bottom of the Request Academic Support tab.

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Thanks, Adam. I appreciate the help.

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