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ellsword1-Visitor
1-Visitor
November 16, 2020
Solved

Creo Student License - can't renew

  • November 16, 2020
  • 2 replies
  • 2645 views

I'm getting an error with no information - just "! Error!"


I deleted the old license .dats, per the instructions. I've just (re) installed and when I click "Install Licensing, It throws an error and stops. Any ideas?
 

 

Best answer by ellsword

The support team sent a license for me to manually install, and it worked a dream. Sorry for the slow update - attempting this in the holiday season was foolish on my part. 

2 replies

M
MartinHanak24-Ruby III
24-Ruby III
November 17, 2020
@ellsword wrote:

I'm getting an error with no information - just "! Error!"


I deleted the old license .dats, per the instructions. I've just (re) installed and when I click "Install Licensing, It throws an error and stops. Any ideas?
 

 

Hi,

place mouse cursor on Error! I believe you will see detailed description of the error.

E
ellsword1-VisitorAuthor
1-Visitor
November 28, 2020

In recreating the issue, it appears the "Error!" message is just dead pixels, not a field. At least, hovering and clicking did nothing. I appreciate the suggestion, though; somewhat embarrassingly, I don't think I had attempted this.

E
ellsword1-VisitorAuthorAnswer
1-Visitor
November 28, 2020

The support team sent a license for me to manually install, and it worked a dream. Sorry for the slow update - attempting this in the holiday season was foolish on my part. 

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