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1-Visitor
March 18, 2022
Question

enterprise.ptcu error at login - Flash prompt!

  • March 18, 2022
  • 2 replies
  • 1158 views
I am logging into https://enterprise.ptcu.com
but I get the below error and also wants to Install Flash which was withdrawn in 2020

An error has occurred.
An unexpected error has occurred. Usually it is a temporary glitch and can be fixed by waiting a few seconds and trying the request again. We are sorry for the inconvenience. The error has been logged and our team is working to get it resolved as soon as possible. To continue please use any of the links found at the top of this page.

Hence I cant download Creo
I have tried Chrome and Edge and 2 different devives
thanks

Jon

2 replies

24-Ruby III
March 18, 2022

 Hi Jon,

 

Works fine for me (link: https://sso.ptcu.com/auth/realms/ptcusys/login-actions/authenticate?client_id=enterprise-prod  ) in Google Chrome 99.0.4844.74 (32-bit).

13-Aquamarine
March 25, 2022

Hello DW_10062603,

 

I just checked your ELearning account and it seems that you changed your email address recently.

I updated your email in PTC University Enterprise and you should be able now to login into your account.

 

Regards,

Iuliana