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ptc-51710611-Visitor
1-Visitor
Aug 6, 2013 12:17 PM UTC
Question

error 0xc6000005

based on the title, my copy of student edition couldn't run creo parametric because it could not run quality agent.

any suggestion?

    2 replies

    ChrisCarr1-Visitor
    1-Visitor
    Aug 6, 2013 2:03 PM UTC

    Amir,

    There are certain graphics drivers that have been causing problems with Quality Agent. Try the tips listed here and if you still can't get it working, please file a support request at www.ptc.com/go/academic-support and someone from our support team will contact you. There is another solution for this problem, but it requires us to remotely access your computer.

    Thanks,

    Chris

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    ptc-51710611-VisitorAuthor
    1-Visitor
    Aug 6, 2013 3:59 PM UTC

    Hi

    Thank you for your help. The problem has been tended to thank you.

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