Skip to main content
1-Visitor
August 6, 2013
Question

error 0xc6000005

  • August 6, 2013
  • 1 reply
  • 1472 views

based on the title, my copy of student edition couldn't run creo parametric because it could not run quality agent.

any suggestion?

    1 reply

    1-Visitor
    August 6, 2013

    Amir,

    There are certain graphics drivers that have been causing problems with Quality Agent. Try the tips listed here and if you still can't get it working, please file a support request at www.ptc.com/go/academic-support and someone from our support team will contact you. There is another solution for this problem, but it requires us to remotely access your computer.

    Thanks,

    Chris

    1-Visitor
    August 6, 2013

    Hi

    Thank you for your help. The problem has been tended to thank you.