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MG_103865221-Visitor
1-Visitor
August 15, 2022
Solved

Error installing CREO

  • August 15, 2022
  • 1 reply
  • 1750 views

I am having problem installing CREO software (student version). I tried uninstalling the software and try installing it a couple of times but now are getting an error message during the License Identification step. In the Simple License Entry product code field, I enter the product code and click Install Licensing, after a short time then the error shows up and stop installation.
How can I proceed?

Best answer by VipulT

Hello @MG_10386522,

 

If you uninstalled Creo Parametric multiple times, the license should already be there in default location C:\ProgramData\PTC\Licensing . You can either drag manually the license under license summary in the licensing window or browse it through the option. 

 

You also might have got the license in an email, when you installed it the first time, so you can drag that one under license summary.

 

Hope this helps.

 

Thanks,

Vipul

1 reply

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
August 16, 2022

 Hi,

 

1. What version of the program are you trying to install?

2. Please provide a screenshot of the error you are experiencing.

M
MG_103865221-VisitorAuthor
1-Visitor
August 16, 2022

I was installing version 6 (tried install/uninstall) three times and got error below after the third time.

upload_-aW1hZ2UwMDEuanBn-6251680355074220627..jpg

Today I tried with version 8 (and its students product code) and it completed installation succesfully.

V
VipulT16-PearlAnswer
16-Pearl
August 17, 2022

Hello @MG_10386522,

 

If you uninstalled Creo Parametric multiple times, the license should already be there in default location C:\ProgramData\PTC\Licensing . You can either drag manually the license under license summary in the licensing window or browse it through the option. 

 

You also might have got the license in an email, when you installed it the first time, so you can drag that one under license summary.

 

Hope this helps.

 

Thanks,

Vipul

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