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1-Visitor
November 2, 2015
Question

error message when trying to install license for student edition

  • November 2, 2015
  • 2 replies
  • 1670 views

i get a simple message saying error underneath the box when trying to install license for student edition

    2 replies

    1-Visitor
    December 2, 2015

    Hey there Oliver,

    I just figured this issue out on my own account- I think I had the same problem as you do.

    If it is the same, I'm guessing you copied and pasted your activation code to avoid error.  That's what I did.

    Turns out, manually entering the code instead seemed to fix it.

    Give that a try, hope it works for ya!

    1-Visitor
    January 8, 2016

    Hey Bradley,

    Having the same problem and tried your way. dint work for me. Any other suggestions?

    1-Visitor
    January 12, 2016

    Hi Callum,

    If you hover your cursor over the "Error", it should give you more information. What does it say?

    Chris