fatal error encountered CREO 9

Hi @SH_14485447 

Thank you for your post! 

I’d like to recommend to bring more details and context to your initial inquiry.

Please refer to this guideline to make your questions more likely to receive a quick and useful answer. 

This will increase your chances to receive meaningful help from other Community members. 

Here's what a good question for Creo looks like. 

Thank you for your participation and please let me know if you need further assistance! 

Best regards,

Open a new Сase, including your log, here: https://www.ptc.com/en/support/case-logger