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3-Newcomer
August 26, 2025
Solved

Haven't received the license code

  • August 26, 2025
  • 1 reply
  • 533 views

During setup the ptc software, I need to input the license number.  But I haven't received any license code when I check the email. 

Best answer by MartinHanak

Hi,

let's say you want to install Creo Parametric 11.0. Did you read following documents?

https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf

https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf

 

Also note, that you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.

1 reply

24-Ruby III
August 26, 2025

Hi,

let's say you want to install Creo Parametric 11.0. Did you read following documents?

https://apps.ptc.com/schools/references/install_creo11_schools_standard.pdf

https://apps.ptc.com/schools/references/install_creo11_unistudent_standard.pdf

 

Also note, that you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.