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twilson-31-Visitor
1-Visitor
November 15, 2016
Solved

Having problems with product code

  • November 15, 2016
  • 3 replies
  • 4219 views

I get as far as "Simple License Entry" and I enter the code I have and get "invalid product code". What am I doing wrong? Its not the 0 verses O.

    Best answer by MartinHanak

    Hi,

    product code is correct. Try it again. Maybe it will work, now. See ALERT: Creo License Servers are temporarily down --- PTC had problems with their servers.

    MH

    3 replies

    M
    MartinHanak24-Ruby III
    24-Ruby III
    November 16, 2016

    Hi,

    what Creo version are you installing and what Product Code you are entering ?

    MH

    T
    twilson-31-VisitorAuthor
    1-Visitor
    November 19, 2016

      It was Creo3.0 for students. A directions page popped up and I printed it, thinking it was showing the right product code. The code it gave me was BK400407EDSTUDENTUNICL.

    M
    MartinHanak24-Ruby IIIAnswer
    24-Ruby III
    November 21, 2016

    Hi,

    product code is correct. Try it again. Maybe it will work, now. See ALERT: Creo License Servers are temporarily down --- PTC had problems with their servers.

    MH

    T
    twilson-31-VisitorAuthor
    1-Visitor
    November 27, 2016

    Thanks for the help. I finally got Creo to finish the setup. Although I thought I was downloading Creo 3.0 the license says Creo 2.0. I'm looking forward to learn how to use this software this spring semester.

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