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anto_panda1-Visitor
1-Visitor
November 15, 2019
Question

hinvalid host CREO Parametric 5.0 for school

i logged on CREO parametric and i recived a email from schools@ptc.com with PTC license pack as attached.

I setuped setup-school.exe and i downloaded PTC applications but i couldn’t log-in in this step.

when i run CREOparametric 5.0 an error message appears, please find attached. Could you please help me? Thank you.

10 replies

Alex_Cazacu17-Peridot
17-Peridot
November 15, 2019

Hello,

 

The license is valid for Creo 5.0 and should run properly.

The reason you see that error is that the Mac Address that was active during installation process is no longer available.

You can try to change the state of the Wireless (try opening Creo with WiFi on, even if it is not connected to any network). If the wireless was used (or any external USB network device) during the licensing process, it will need to stay on for Creo to work.

Thanks,

Alex

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anto_panda1-VisitorAuthor
1-Visitor
November 20, 2019

it doesn't work

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MartinHanak24-Ruby III
24-Ruby III
November 18, 2019

Hi,

  • open Command Prompt window
  • run  ipconfig  /all  > ip.txt  command
  • open ip.txt in Notepad and search MAC address 0C-5B-8F-27-9A-64 shown on picture
  • if MAC address is not available then network card is not visible

 

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anto_panda1-VisitorAuthor
1-Visitor
November 20, 2019

ipconfig  /all  > ip.tx command doesn't work.

ipconfig  /all runs but there is not 0C-5B-8F-27-9A-64

in ip.txt there is not 0C-5B-8F-27-9A-64

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MartinHanak24-Ruby III
24-Ruby III
November 21, 2019
@anto_panda wrote:

ipconfig  /all  > ip.tx command doesn't work.

ipconfig  /all runs but there is not 0C-5B-8F-27-9A-64

in ip.txt there is not 0C-5B-8F-27-9A-64

Hi,

 

1.] open Computer Management window and check physical network card's status. All your network cards must be enabled.

On my PC, 1st card (Ethernet, wired) is enabled, 2nd card (WiFi) is disabled (see small down-arrow in circle)

netcards.png

 

2.] open Command prompt as Administrator and run following commands

netsh interface ipv4 set global dhcpmediasense=disabled
netsh interface ipv6 set global dhcpmediasense=disabled

 

3.] restart PC

 

4.] run ipconfig /all > ip.txt command, again check its contents (also you can upload the file, I can check its contents, too).

 

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anto_panda1-VisitorAuthor
1-Visitor
November 20, 2019

i tried to unistall and reinstall and now it doesn't open. it just crushes.

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