How to Use the Community

If your problem is not listed here, please do not hesitate to do one of the following two options...

Make a post on the community

We welcome anyone experiencing a problem or that has a question to start a new discussion here on the Academic Support community. We have a team of people monitoring this community to quickly reply to any questions that come up. Additionally other users can provide tips and solutions that work for you. This solution works best for those trying to get a solution as quickly as possible.

We closely monitor all of the information on this community to make sure ALL information is current and correct.

Submit a support request

If you are looking for formal technical support, you can submit a support ticket. This is best for those who may need to disclose personal information for support, or have a very serious issue.