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max2231-Visitor
1-Visitor
May 8, 2020
Question

I am having a problem running creo 6.0

I applied for a student account and installed the program correctly. every time i try to run the program i get an error message saying license request failed for feature(see attached). I need this program for my class please help. thank you.

5 replies

MartinHanak24-Ruby III
24-Ruby III
May 9, 2020

Hi,

license file mentioned on the picture contains Creo 5.0 license (see version 36.0). I guess you installed Creo 5.0 in the past.

 

You have to empty C:\ProgramData\PTC\Licensing directory before starting Creo 6.0 installation !

Please read following documents:

https://apps.ptc.com/schools/references/install_creo6_unistudent_standard.pdf 

https://apps.ptc.com/schools/references/install_creo6_schools_standard.pdf 

 
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max2231-VisitorAuthor
1-Visitor
May 9, 2020

when i go into the program files all i have in the ptc folder is common files, install manager, parametric, and simulate. where should i go from here.

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max2231-VisitorAuthor
1-Visitor
May 9, 2020

I tried reinstalling the program and i am now getting this message when running  

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