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dmulder1-Visitor
1-Visitor
December 18, 2016
Solved

Installation assistance (Creo)

  • December 18, 2016
  • 2 replies
  • 13083 views

I removed Creo and reinstalled it. The license still does not work. I asked my school's IT department and 2 instructors who teach Creo to assist. It still does not work. Can anyone help resolve this and install / run the program? Anybody?

Best answer by MartinHanak

Hi,

you have functional installation of Creo 3.0, now. So I think you are satisfied and you can start learning Creo. This is what did you want, I hope.

Error message is related to web page opened in Creo integrated browser. Simply ignore the error. I am sure in future you will learn, how to resolve it. Now resolving the problem is not important for you.

FYI ... this advice was my last advice for this year .

MH

2 replies

M
MartinHanak24-Ruby III
24-Ruby III
December 19, 2016

Hi,

1.]

Check whether MAC address mentioned in license file does agree with MAC address of network card installed in your computer.

Attach pictures of license file and output of ipconfig  /all command for me, to check.

2.]

If step 1.] == OK then run installation and drag and drop license file into Source field.

Attach pictures of installation, if you have problems.

MH

D
dmulder1-VisitorAuthor
1-Visitor
December 20, 2016

Hello,

This is the fault I am getting. How do I fix it?

Thanks.

Inline image 1

M
MartinHanak24-Ruby III
24-Ruby III
December 20, 2016

Hi,

link to image does not work for me. Please embed the picture using CTRL+C/CTRL+V functionality.

MH

A
atan5-Regular Member
5-Regular Member
December 21, 2016

Hi

It appears that you are installing Creo 4.0

the licence that you are using seems to be for Creo 3

#Feature Name       = CREOPMA_SchoolSTD3

#Feature Version    = 34.0

#Version            = Creo 3.0

you've got to request a new licence file - which should authorize Creo 4.0.

hopefully that will fix your issue!

Happy holidays !

M
MartinHanak24-Ruby III
24-Ruby III
December 21, 2016

Hi,

Don is installating Creo 3.0 M070 - see PTC Installation assistant log file published on 20-Dec-2016 19:35.

MH

D
dmulder1-VisitorAuthor
1-Visitor
December 21, 2016

Martin,

I am uncertain if you received my last response. I attempted to install the license into Creo Assistant and it was refused. Do I need to request another license? If so, please include where to request it from. I have Creo Assistant open and ready. The LAN was turned off per your instructions.

Thanks.

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