Skip to main content
1-Visitor
November 26, 2020
Question

Installation error

  • November 26, 2020
  • 1 reply
  • 1677 views
my account s10208113@connect.np.edu.sg has an error when installing I created another account using my personal email and it is working but i have to use my school email which is s10208813@connect.np.edu.sg which has an error. Can you have a look into my account and see what is the issue. Thank you

    1 reply

    Mahesh_Sharma
    22-Sapphire I
    November 27, 2020

    @JJ_9726912

     

    Could you please share the steps and error when using email address "s10208113@connect.np.edu.sg"?

     

    Thanks. 

    1-Visitor
    December 1, 2020

    JJ_9726912_0-1606797142565.png

     

    when i try to login using my school email its show an error

     

    15-Moonstone
    December 7, 2020

    Hello,

     

    Please move the mouse to Error message ... What is the message mentionned?

     

    Note that the student edition code works once on an account.

     

    What is the software are you trying to install?

     

    Regards,

    Saad