Installation Error

Hello @BH_11318600,

Thank you for using PTC Community.

In order to receive meaningful responses from other community members, could you please provide more details and context regarding your inquiry? Specifically:
 

1. What specific error message are you seeing when you click the installation icon?
2. Which Product & version of the student software are you trying to install? 
3. What operating system are you using? 
4. Have you tried any troubleshooting steps so far? 

You might also find it useful to refer to the guide on how to ask a good question. This will enhance the likelihood of receiving valuable assistance from other Community members.
I hope this information is helpful.

Best Regards,
Vivek N
Community Moderation Team.

Please provide a screenshot of this error.