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ptc-57543401-Visitor
1-Visitor
May 24, 2014
Solved

Installation Error with Creo Elements Pro DVD

Hi, I downloaded the software for Creo Elements Pro and I'm trying to install it on my Windows 7 but when I open the setup program it immediately freezes.

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It says a problem has occurred and the program has been stopped.

Not sure if this is a problem with the software or the computer, but this laptop is new.

I have tried downloading the software numerous times but the same problem keeps occurring. Any help will be much appreciated. Thanks.

    TimBrotherhoodAnswer
    1-Visitor
    May 24, 2014

    If you are an academic user please submit a support request here:

    http://www.ptc.com/company/community/education/support/

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    1 reply

    TimBrotherhood1-VisitorAnswer
    1-Visitor
    May 24, 2014

    If you are an academic user please submit a support request here:

    http://www.ptc.com/company/community/education/support/

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