Irreversible Error Problem

According to an error we are getting, our licenses for Creo 2.0 Expired on Feb 26th, which was a little weird, as I myself have been in Creo for past few days, with no problem.

As a result, we are trying to download the new Creo 3.0, but running into an error when trying to download the new software. We are getting a "An Irreversible Error has occurred." That's it. All we can do is then exit the download manager. Has anyone else run into this problem? How do we fix it to download the new version?

Thanks