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ptc-47101301-Visitor
1-Visitor
October 29, 2014
Solved

License issue with Creo 3

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I installed Creo 3 with the provided license key, and I'm getting this error when trying to run it. I'm not really sure how to fix this.

      MarkCheliAnswer
      5-Regular Member
      November 6, 2014

      Michael,

      A sure fire way to fix this is to go to the folder: C:\ProgramData\PTC\Licensing and delete all the licensing files there.

      Now reinstall Creo and you should be all fixed.

      View in thread

      7 replies

      ptc-46180561-Visitor
      1-Visitor
      October 30, 2014

      Me too. Exactly the same issue.

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      MarkCheli5-Regular Member
      5-Regular Member
      October 30, 2014

      Hi Shreyas,

      Did you have Creo 2.0 installed on your computer before? I think this might have something to do with it.

      Thanks!

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      ptc-66201511-Visitor
      1-Visitor
      October 30, 2014

      I currently have 2.0 and am updating to 3.0 as we speak.

      I never saw that problem though.

      BTW: I am using the college/university link, maybe the issue is K-12 link only?

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      MarkCheli5-Regular Member
      5-Regular Member
      November 4, 2014

      Cai,

      It depends if you deselect the old Creo 2.0 license while installing or not. If you do , there should be no problems but if you don't then it will come up with this error.

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      ptc-67323091-Visitor
      1-Visitor
      November 4, 2014

      I also have the same issue

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      MarkCheli5-Regular MemberAnswer
      5-Regular Member
      November 6, 2014

      Michael,

      A sure fire way to fix this is to go to the folder: C:\ProgramData\PTC\Licensing and delete all the licensing files there.

      Now reinstall Creo and you should be all fixed.

      Translate
        ChrisCarr1-Visitor
        1-Visitor
        November 6, 2014

        Just FYI, C:\ProgramData is usually a hidden folder. The first part of this guide shows how to unhide it:

        http://apps.ptc.com/schools/references/support_programdata.pdf

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