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Benji4-Participant
4-Participant
December 31, 2017
Question

License Problem

  • December 31, 2017
  • 2 replies
  • 1529 views

Dear Support Team

 

My Creo Student Version shows during start up this message:

 

If I understand it right, my license is not valid any more? How can I fix this problem?

Thank you for your help.

 

Best wishes

 

Benji

 

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
January 11, 2018

Please submit your request in "Academic Support Request" form: http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

M
MartinHanak24-Ruby III
24-Ruby III
January 12, 2018

Hi,

 

your license exired on 19-Dec-2017.

 

Delete license file mentioned on picture and try relicensing procedure mentioned on https://community.ptc.com/t5/PTC-Academic-Program-Discussions/Relicensing-Guides/td-p/210065/page/2 page

 

Creo 2.0

 

I am not sure whether relicensing will work because it is related to Creo 2.0. If it fails then you can try installing Creo 4.0 and using its license to bring Creo 2.0 back to life.

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