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1-Visitor
April 7, 2020
Question

License Request Error

  • April 7, 2020
  • 1 reply
  • 2567 views

I am trying to use Creo 6.0 with the student code BK600908EDSTUDENTEDUNI and I get this error. I did receive an email of a file called "license pack". Is the code I'm supposed to use in that file?

 

1 reply

24-Ruby III
April 7, 2020

@cdrummo wrote:

I am trying to use Creo 6.0 with the student code BK600908EDSTUDENTEDUNI and I get this error. I did receive an email of a file called "license pack". Is the code I'm supposed to use in that file?

 


Hi,

you have to empty C:\ProgramData\PTC\Licensing directory before you start Creo installation. I guess that Creo 5.0 license file is located in it now.

1-Visitor
April 15, 2020

Are we supposed to do something with the license pack we receive by email? It has a different name than the files mentioned elsewhere

24-Ruby III
April 15, 2020

@To8y wrote:

Are we supposed to do something with the license pack we receive by email? It has a different name than the files mentioned elsewhere


Hi,

if your Creo installation works well then you can then you can understand the email as a backup.

You can save email attachment to local disk and give it name of your choice, for example my_Creo6_license.dat.

In the future you can use this file when you decide to reinstall Creo.