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1-Visitor
December 11, 2018
Question

License request failed for feature

  • December 11, 2018
  • 1 reply
  • 2099 views

Hi!

i have installed creo, the license for students was accepted 1st time, and when i open any creo application, the message i get is  "License request failed for feature". I have uninstalled and reinstalled all the applications but this time the license won't work... I have uploaded the license copy from mail in C: ProgramData: PTC:Licensing, but i get the same problem as the first time. Help pls.

1 reply

24-Ruby III
December 12, 2018

Hi,

1.]

Please launch Creo Parametric, enlarge error message window to display the complete message, make a screenshot of the window and attach it to the reply.

2.]

Launch Windows Explorer, go to C:\ProgramData\PTC\Licensing directory, make a screenshot of the window and attach it to the reply.

 

Razvi281-VisitorAuthor
1-Visitor
December 12, 2018
Thank you, i solved it after all. I reconfigured Creo and reintroduced the license that remained from the 1st time.
Thanks again
🙂