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VanJames1-Visitor
1-Visitor
December 6, 2017
Question

License Request Failed for Feature after verification,

  • December 6, 2017
  • 7 replies
  • 3841 views

I have verified and installed my license multiple times, and I keep getting this error. 
I have the license in my files, not sure what to do now. 

7 replies

V
VanJames1-VisitorAuthor
1-Visitor
December 6, 2017

so here are some screenshots of what's happening and what I have. Correct me if I'm wrong but the liscense I have is correctScreenshot (3).pngScreenshot (4).png right?

M
MartinHanak24-Ruby III
24-Ruby III
December 7, 2017

Hi,

 

installer saves license files into hidden directory C:\ProgramData\PTC\Licensing directory. Show us the contents of this directory.

V
VanJames1-VisitorAuthor
1-Visitor
December 8, 2017

oh, is this the issue? 

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