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OptimistishHerr1-Visitor
1-Visitor
May 9, 2019
Solved

Licensing error

Hello all,

Yesterday I have downloaded Creo 5.0 student version and the installation worked fine.

 

But after opening the application it is showing that the license is not valid for this version. What should I do?

MartinHanakAnswer
24-Ruby III
May 10, 2019

Hi,

please read attached documents and check steps described in them. Next time please attach some picture reporting your problem.

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3 replies

MartinHanak24-Ruby IIIAnswer
24-Ruby III
May 10, 2019

Hi,

please read attached documents and check steps described in them. Next time please attach some picture reporting your problem.

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    Vinz1-Visitor
    1-Visitor
    May 13, 2019

    So frustrated with install of Creo 5.0 on Windows 10....nothing but non-specific error! messages 😞IMG_7054.JPG

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    MartinHanak24-Ruby III
    24-Ruby III
    May 13, 2019
    @Vinz wrote:

    So frustrated with install of Creo 5.0 on Windows 10....nothing but non-specific error! messages 😞IMG_7054.JPG

    Hi,

    check your email box ... maybe PTC sent you license file via email.

    In case that you received email:

    •  save license file to disc
    • launch installation
    • do not enter Product code
    • enter path to license file to Source field

    Sometimes installer has problems with network cards. Please open Command Prompt window, enter ipconfig /all > ip.txt command and upload ip.txt file. I will check its contents.

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