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ptc-44140671-Visitor
1-Visitor
Jan 23, 2012 2:03 PM UTC
Question

Licensing Error at Startup

This deals with Creo Elements School Edition that is given free.

I followed the directions that were given and the license file was created. I viewed the file and even saw the correct name in it the so I know that it was able to access the server when creating the license file.

The end date was a bit messed up.

1-JAN-0

This is not a correct date.

Not sure if I should expect any help from this. I tried the PTC support page but that is terrible and I haven't heard a response from the email I sent in for their website. The email address given was feedback so I may not hear anything from that. The only other option was for facebook and that is a no.

    1 reply

    Anonymous
    Jan 23, 2012 2:47 PM UTC

    Sara,

    The date shown in your license file is correct and will not have an effect on the installation or licensing. If you are having a problem with the installation or licensing, support for the free Schools edition is provided at www.ptc.com/go/ptc-academic.

    Regards,

    Adam

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