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A
Alex_Cazacu17-Peridot
17-Peridot
December 14, 2018
Solved

Licensing issues on Creo and Mathcad - RESOLVED

  • December 14, 2018
  • 2 replies
  • 7774 views

Hello,

 

We are experiencing issues with licensing Creo and Mathcad Using product codes. 

We are working on resolving the issue, it seems that no external connection to licensing server is permitted. 

 

I will get back with a new post when this will be resolved.

We apologies for the inconvenience!

 

Thanks,

Alex

Best answer by Alex_Cazacu

Hello,

 

The issue has been resolved. Please try licensing now.

In case you still get issues, please let me know!

 

Thanks,

Alex

2 replies

S
seanbiggs10281-Visitor
1-Visitor
December 14, 2018

Is there a timeline for resolving the server access issue?

A
Alex_Cazacu17-PeridotAuthorAnswer
17-Peridot
December 14, 2018

Hello,

 

The issue has been resolved. Please try licensing now.

In case you still get issues, please let me know!

 

Thanks,

Alex

    S
    seanbiggs10281-Visitor
    1-Visitor
    December 14, 2018

    I've seen other posts regarding install of schools versus student.  Are there still issues with student?

    A
    AninaLang1-Visitor
    1-Visitor
    December 18, 2018

    I still have problems with the license...first i had the same failure like you. i reinstalled it and now its this error...

     

    M
    MartinHanak24-Ruby III
    24-Ruby III
    December 18, 2018
    @AninaLang wrote:

    I still have problems with the license...first i had the same failure like you. i reinstalled it and now its this error...

     

    Hi,

    it looks like that in Creo installation directory there is no parametric.psf file. Please check it.

     

    Also check the contents of C:\ProgramData\PTC\Licensing directory. Is there any licence file in it ?

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