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MarcTUKL1-Visitor
1-Visitor
March 11, 2020
Question

Licensing problem with Creo 6.0

  • March 11, 2020
  • 2 replies
  • 4142 views

Hello,

 

I am using Creo 6.0 with my laptop connected to a dockingstation and it´s working fine. Ethernet and wireless. Both is working. If I disconnet the laptop from the dockingstation i get the attached error when I start Creo.

 

regards,

Marc

2 replies

R
rpathare_772714-Alexandrite
14-Alexandrite
March 11, 2020

@MarcTUKL Check whether the below steps resolves the problem:-

 

Check whether the option Allow the computer to turn off this device to save power for the Ethernet Adapter LAN is disabled

  • Go to Device Manager > Network Adapters
  • Select the network card used to generate the license file and go to Properties.
  • Select Power Management and uncheck the option "Allow the computer to turn off this device to save power"
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MarcTUKL1-VisitorAuthor
1-Visitor
March 12, 2020

I've tried that, but it doesn't change anything.

M
MartinHanak24-Ruby III
24-Ruby III
March 12, 2020
@MarcTUKL wrote:

Hello,

 

I am using Creo 6.0 with my laptop connected to a dockingstation and it´s working fine. Ethernet and wireless. Both is working. If I disconnet the laptop from the dockingstation i get the attached error when I start Creo.

 

regards,

Marc

Hi,

maybe MAC address 98-E7-43-29-CF-E2 shown on the picture is related to docking station, only.

Tip:

1.] put laptop into dockingstation and run ipconfig /all > ip1.txt from Command prompt window

2.] disconnect laptop from dockingstation and run ipconfig /all > ip2.txt from Command prompt window

3.] compare contents of these files (you can upload them and I will check them...)

  • look for MAC address 98-E7-43-29-CF-E2

 

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MarcTUKL1-VisitorAuthor
1-Visitor
March 12, 2020

I've attached both pictures. Funnily enough, I can't find the MAC address on either one

M
MartinHanak24-Ruby III
24-Ruby III
March 12, 2020
@MarcTUKL wrote:

I've attached both pictures. Funnily enough, I can't find the MAC address on either one

Hi,

 

1.] please next time upload text files containing ipconfig output

I think you know that ipconfig /all > ip1.txt creates ip1.txt file in working directory.

 

2.] can you remember when and how you were connected to Internet ?

It is strange that MAC address 98-E7-43-29-CF-E2 was available during Creo installation and now it is not present. Did you disable some network card ?

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