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Bailey571-Visitor
1-Visitor
Jan 29, 2011 6:43 PM UTC
Question

Move Student Edition To Another Comptuer

My old computer died and I need to move the license file from my old computer to the new computer. I logged into support but would not let me access the "Reconfigure Software License" section because it said I don't have access to that. Does anyone know how I can get a new license file generated for my new computer? Thanks.

    9 replies

    Kelvin25141-Visitor
    1-Visitor
    Jan 31, 2011 1:44 PM UTC

    I'm only familiar with the schools edition but maybe the process is the same. All I have had to do to generate a new license is begin the installation process, select "automatically generate licence file" when prompted then input my PTC user name and password. The licence is then automatically generated and you proceed as normal.

    Hopefully this is helpful and if not, good luck and God speed with customer support.

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    dorlov1-Visitor
    1-Visitor
    Jan 31, 2011 3:50 PM UTC

    it is the same...but you will need to enter your Product Code in order to install Student Edtion...

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    dorlov1-Visitor
    1-Visitor
    Jan 31, 2011 3:49 PM UTC

    hi Jack,

    sorry for the delay...can i get your order number please?

    thanks

    Dima

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    GeorgeBowman1-Visitor
    1-Visitor
    Jan 31, 2011 4:27 PM UTC

    Dima,

    How do you move a license from a working computer to a new one? I have student edition WildFire 4.0

    Thanks,

    Levi

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    dorlov1-Visitor
    1-Visitor
    Jan 31, 2011 4:28 PM UTC

    i can create a new license file for you ....can i get your order number?

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