Skip to main content
N
NathTats1-Visitor
1-Visitor
April 2, 2020
Solved

My CREO Parametric 3.0 version crashes when assembling with a pin as a joint

  • April 2, 2020
  • 1 reply
  • 2713 views

Hello,

As i said in the subject, my CREO Parametric 3.0 version crashes when assembling with a pin as a joint. Like if i try to transform a link between two assembled parts into a pin, a particular message pops (you can see it on the picture below). As soon as i click on OK or on the cross of this message, my CREO document instantly disappears. I tried to reinstall CREO to see if i deleted an useful document but nothing changed. Coud you help me ? What can i do ?

Hoping someone will be able to save me, have a good day.

NTA 

Best answer by MartinHanak

CS259139.png

1 reply

R
remy21-Topaz I
21-Topaz I
April 3, 2020

did you look in the knowledge base?

 

When searching the error message, the following article is available : https://www.ptc.com/en/support/article/CS259139

N
NathTats1-VisitorAuthor
1-Visitor
April 3, 2020

Hello Remy, 

I'm sorry but i don't know where to find the knowledge base. Moreover, i couldn't find the solutions to solve my problem on the link you shared. 

NTA

 

M
MartinHanak24-Ruby IIIAnswer
24-Ruby III
April 3, 2020

CS259139.png

Terms & ConditionsCookie settingsAccessibility statement