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ptc-43531621-Visitor
1-Visitor
Dec 3, 2011 3:35 AM UTC
Question

My ptcsetup.exe keep gave me an error message.

Hello

My program is Creo elements pro strudent DVD (3.18GB)

my labtop is window7 64

i just clicked a ptcsetup.exe but it gave me an errir message.....

Can you guy help me?

2.png3.png

(i don't expect you guys can understand my language in my labtop screen........)

    6 replies

    SanjeevDas1-Visitor
    1-Visitor
    Dec 3, 2011 7:08 AM UTC

    Ji, can you you tell me what exectly is written there in the error, first you can choose the english version during installation.

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    ptc-43531621-VisitorAuthor
    1-Visitor
    Dec 3, 2011 9:05 AM UTC

    it said "ptcsetup.exe is not working" do you have some idea about this error?

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    mfischer18-Opal
    18-Opal
    Dec 4, 2011 11:53 PM UTC

    Hi Ji,

    Can I ask where you got the DVD from? Was it downloaded or attempted to be installed from a DVD?

    Where are you located? What state?

    Thanks,

    Mark

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