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ptc-44863601-Visitor
1-Visitor
Mar 3, 2012 5:22 AM UTC
Question

Need help with the license file! Help please!!

I was so stupid that I had deleted the license file and emptied the trash afterwards for some unknown reasons.

And when I tried to run the setup again there was just nothing poping out after the extracting.

What can I do to fix the problem?

    3 replies

    VladimirN24-Ruby IV
    24-Ruby IV
    Mar 3, 2012 11:04 PM UTC

    What kind of PTC's software do you mean?

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    ptc-44863601-VisitorAuthor
    1-Visitor
    Mar 3, 2012 11:54 PM UTC

    I was trying to install Creo 1.0 school edition. I hadn't watched the instruction video on how to install it correctly before I created the license file. Later on I found I got one option wrong, so I deleted the license file and assumed that I would be able to run the setup again and create another one. The trash bin was emptied by mistake..

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    Anonymous
    Mar 4, 2012 4:27 PM UTC

    Please request a new license through -. They will either be able to resend your first license or create a new one for you.

    Regards,

    Adam

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