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ptc-59179351-Visitor
1-Visitor
April 20, 2014
Solved

Not running creo 2.0 student edition though installed successfully on my core to duo 64 bit operating system.

  • April 20, 2014
  • 3 replies
  • 3882 views

Not running creo 2.0 student edition though installed successfully on my core to duo 64 bit operating system.

Nothing happens i.e. no any errors or anything message when click on creo parametric 2.0 icon on desktop.

I had installed creo 2.0 student edition as per PTC guideline & also it successfully installed without any error...

my system configuration is:

Processor : intel core to duo E8200 @ 2.66 GHz

RAM : 4 GB

64 bit operating system

Windows 7.0 with service pack 1.0

Kindly guide ASAP

Regards,

Dnyaneshwar

    Best answer by ptc-5917935

    Hi MarkCheli,

    After updating system drivers online now Creo 2.0 is running well. chill..

    But though I would like to fill the form for future reference.

    Thanks for your kind support..

    Regards,

    Dnyaneshwar Maid

    3 replies

    M
    MarkCheli5-Regular Member
    5-Regular Member
    April 22, 2014

    Hi Dnyaneshwar,

    Typically this happens when Creo is installed with some kind of anti-virus or other security software enabled. My recommendation would be to do a full uninstall first, then re-install and make sure to do the following...

    • Disable all security software temporarily
    • Run the installer as an administrator (Right-click, run as administrator)
    • Run Creo as an administrator for the first time (after you have installed)

    If this does not work please let me know!

    P
    ptc-59179351-VisitorAuthor
    1-Visitor
    April 22, 2014

    Dear MarkCheli,

    Hi.. & Thanks for your reply,

    I tried as per your suggestion but still it is not working.

    While Installing everthing is going ok, but after clicking on desktop Icon nothing is happening.

    nothing means no any message, errors etc. hence didnt getting what is wrong happening?

    please guide further..

    Regards,

    Dnyaneshwar

    M
    MarkCheli5-Regular Member
    5-Regular Member
    April 22, 2014

    Hi Dnyaneshwar,

    I think the best way to go from here is to do a remote session so that I can more directly take a look. Could you please fill out the form from the link below:

    http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

    That way we will be able to get in contact with you privately and make arrangements.

    R
    rmartínezcastil1-Visitor
    1-Visitor
    October 6, 2014

    Hi,

    I am having the same problem :

    While Installing everthing is going ok, but after clicking on desktop Icon nothing is happening.

    nothing means no any message, errors etc. hence didnt getting what is wrong happening?

    I would really appreciate your help

    Regards,

    Reme Martínez

    M
    MarkCheli5-Regular Member
    5-Regular Member
    October 6, 2014

    Hi Reme,

    Have you tried...

    Full uninstall first, then re-install and make sure to do the following...

    • Disable all security software temporarily
    • Run the installer as an administrator (Right-click, run as administrator)
    • Run Creo as an administrator for the first time (after you have installed)
    R
    rmartínezcastil1-Visitor
    1-Visitor
    October 24, 2014

    YEs i've tried and is is stilll not working

    P
    ptc-68453801-Visitor
    1-Visitor
    January 20, 2015

    I'm facing the same problem for Creo 3.0 student edition. I have filled the Academic support form. Please suggest a solution.

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