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clanari1-Visitor
1-Visitor
April 12, 2016
Question

Nothing happens after I click "Submit" after filling out the request form for the college version of Creo.

  • April 12, 2016
  • 2 replies
  • 1297 views

The page just refreshes. Am I supposed to get an email? Nothing's come in the past 60 minutes.

    2 replies

    M
    MartinHanak24-Ruby III
    24-Ruby III
    April 13, 2016

    Hi,

    last week I assisted in sending:

    • REQUEST PREMIUM STANDALONE PRODUCT CODE
    • REQUEST PREMIUM LAB PRODUCT CODE

    After clicking Submit button the page told us that we can expect a response during one week. In fact emails containing Product Codes arrived next day.

    MH

    J
    jring1-Visitor
    1-Visitor
    April 25, 2016

    I am having the same issue, did you ever get an email or anything as Martin suggested?

    T
    Tmetcalf5-Regular Member
    5-Regular Member
    April 25, 2016

    Sorry for the trouble.

    For the fastest response to your issue, your best bet is to fill out the PTC Academic Request Form, who handle all issues related to our PTC student edition software. Our team of support engineers will see your concern and get back to you as soon as possible.

    Best,

    Toby

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