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September 7, 2014
Solved

parametric.exe does not run after install

  • September 7, 2014
  • 1 reply
  • 1094 views

Help please. I have a Mac, bootcamp. My laptop should meet the system requirements. I've tried uninstall, reinstall a few times. I made sure the firewall, etc were disabled. I've added the graphic instruction text file. I've pretty much tried everything I can find on the internet and in these forums. Nothing works.

It appears my install was successful. The problem is I cannot run creo parametric, even in adminstrator mode. I get a user account control prompt asking if I want to allow the following program from an unkown publisher to make changes to the computer. Program name: parametric.exe, Publisher Unknown and file origin Hard drive on this computer. I click on Yes and the circular swirl appears as though something is going to happen. After a few seconds it just disappears and nothing happens.

What do I need to do as I have a school assignment due in a few days!

    Best answer by MarkCheli

    Hi Michael,

    Can you please submit a support request via the link below?

    http://support.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

    This will allow us to reach out to you more directly and get this fixed ASAP. Let me know if you have any questions!

    1 reply

    MarkCheli5-Regular MemberAnswer
    5-Regular Member
    September 8, 2014

    Hi Michael,

    Can you please submit a support request via the link below?

    http://support.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

    This will allow us to reach out to you more directly and get this fixed ASAP. Let me know if you have any questions!