1-Visitor

Question

Problem Installing Pro/E Schools Edition WF 5.0

Forum|Forum|15 years ago
August 13, 2010
8 replies
28420 views

I'm trying to get the schools edition to install as I'm an engineering Ph.D student. I've been trying for several hours to complete the installation but nothing seems to work. It hangs at 1% or 2%.

I've now apparently hit the limit of my license requests to try and install so I'm out of options.

I'm running Windows 7 Pro x64. It's all updated, in fact the last group of updates was done last night.

I've tried turning off all other programs in the background. Tried restarting. Tried deleting all the temporary files it installed (when I select Cancel Installation it just freezes) and rerunning the installer. Tried redownloading the installer four times now. Tried installing by extracting to a temporary folder as well as to the Program Files (x86)/PTC.Setup folder. Nothing i've tried was successful.

I haven't been able to find an installation log file to see what it's hanging on.

Has anyone else run into this or have any ideas on what else I might try?

金

金秋胡

1-Visitor

Thank you

M

mecestudent

1-Visitor

I also have this problem...and would like to find out how to fix it. Thank you for asking the question. 🙂

B

BrandonW

1-Visitor

also having the same problem on a macbook pro i7 with windows 7 ultimate and a built desktop with a 920 i7 running windows 7 professional

both computers are running 64 bit versions of the OS with all current updates

S

stevechurches

1-Visitor

Glad i am not the only one !! fortunately i have been able to download succsesfully and save to my documents, unfortunately when i try to install things go pear shaped ond there is no content.

I have tried several attempts to over come this but to no avail.

I hope this can be sorted by the PTC crew.

S

stevechurches

1-Visitor

I tried again !! took 1 hour 40mins to down load, got as far as you did and stopped at 2%.

Must be doing something wrong but i am confused as to what !!

Please help PTC guys !!

B

BrandonW

1-Visitor

i tried downloading and installing on a windows virtual machine running xp 32 bit and had no problems, so this is clearly a conflict with the windows 7 installer. I also tried using the 32 bit installer on my windows 7 machines and it would error in the exact same place.

M

mfischer

18-Opal

Hi all,

Thank you for raising this issue with PTC. I am making steps to address the 'install from the web' process.

Since, Pro/ENGINEER Wildfire 5.0 is now offered on DVD, we wanted to provide an install process that would not require users to download the full media DVD (3.6 GB). The intent was to allow users to download a small executable which would initiate PTC.Setup. During the install, the required files would be downloaded from ptc.com.

Depending on network connectivity, we are finding a number of users not able to successfully complete the install via the 'install from the web' process. For this reason, we will provide a link to download the full media to users local machine.

I am anticipating this to be available by the end of the week (August 20, 2010). When available, I will post a reply stating it live. On the page, where you downloaded the setup executable, you will see a new link for downloading the full image. Once downloaded, you can unzip the file and perform setup from the folder. This will allow you to successfully install the edition.

If you have future issue, please send an email to -.

Regards,

Mark Fischer

Director, PTC Education

R

rbram

Author

1-Visitor

Hi Mark,

Thanks a lot for the reply! I look forward to using Pro/E when you get the download ready.

J

JamesMarkey

1-Visitor

Has there been a fix for this problem? I too had the same installation issues as some of the original posters so I clicked on one of the alternative downloads to install the DVD version and it uploaded about 2/3 of the zip file and when I tried opening it, it said it was invalid.

This is insane. I expected a way better experience from PTC then what I'm getting.

D

dorlov

1-Visitor

hi James, can you please email me (-) your best mailing address and i will ship you a physical DVD?

thanks

dima

M

Matheus

1-Visitor

Hello,

I've downloaded Pro/E 5.0, but when I try to install, the setup just do not run.

I'm using windows 7, I've tried both double clicking and running as admin the setup.exe, but nothing happens, does anyone know how to solve this problem? (The same thing is happening when I try the Pro/E 4.0)

I'd like to ask one more thing, does the Pro/E school ed. includes the Mechanica so I can simulate servo motors?

Thanks

Matheus

PS: Sorry for my poor english, long time without use.