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dfurdui1-Visitor
1-Visitor
March 2, 2017
Question

Problems with installing PTC Creo 3.0 Academic Edition

  • March 2, 2017
  • 2 replies
  • 1222 views

I ran setup-schools.exe, entered my PTC account information, then it stops for some seconds with the message "Please wait while we retrieve your license" and then it shows no products, and the window is marked as "Not Responding" by Windows.

    2 replies

    T
    Tmetcalf5-Regular Member
    5-Regular Member
    March 2, 2017

    Moving to the Academic community to get you the quickest response.

    Best,

    Toby

    M
    MartinHanak24-Ruby III
    24-Ruby III
    March 2, 2017

    Hi,

    if on-line license delivery was unsuccessful, then you have to wait for a while. I hope you will receive license file via email. When it arrives:

    • save license file to disk
    • run setup.exe
    • drag and drop license file from Windows Explorer window to installer window into source field (red field in following picture)
    • finish installation

    MH

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