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ptc-43605061-Visitor
1-Visitor
Dec 6, 2011 11:28 AM UTC
Question

ProDesktop 8, Windows 7, extrusion problems.

We have moved the school from Windows XP to Windows 7 recently and now have a problem when trying to extrude. I should add that I support the IT in this school, and am not an expert in ProDesktop. I have tried a couple of options suggested on the forums here, (right-click, Run as Administrator, which the pupils can't do by the way, and disable graphics hardware acceleration) but neither of them work. I appreciate that ProDesktop 8 is an old program, though a well-used one, but i would appreciate any help the community could offer me.

    6 replies

    ptc-43605061-VisitorAuthor
    1-Visitor
    Dec 6, 2011 1:18 PM UTC

    Having done some more searching on the web I've come across a solution which appears to work for us.

    I had to login to a machine as admin, run ProDesktop, disable graphics hardware acceleration, Open a New Design, create an extrusion, then close the program without saving. Log off as admin and log on as a pupil. The program then appears to run as intended.

    It may be that somewhere along the line something else goes awry, but for the moment our D & T Faculty are happy. With the aid of two of the teaching faculty we were able to sort out a couple of IT suites in less than a half hour, which was quicker than preparing a new image and pushing it out to 60 machines.

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    TimBrotherhood1-Visitor
    1-Visitor
    Dec 12, 2011 8:28 AM UTC

    On some systems Windows does not recognise the graphics Kernel in Pro|DESKTOP. This is sometimes occurs if you ar running Pro|DESKTOP and Creo/Pro|ENGINEER on the same computer.

    This can be corrected using a bat file on the desktop each time you want to start Pro|DESKTOP. Email me for the file and instructions. -

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    ptc-43605061-VisitorAuthor
    1-Visitor
    Dec 16, 2011 8:35 AM UTC

    Hi Timothy, and thanks for the suggestion, but we don't actually have Creo/Pro|ENGINEER in school, just Pro|DESKTOP. As far as I can see the course of action we took recently appears to have resolved the problem we were encountering.

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