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ptc-44557181-Visitor
1-Visitor
March 2, 2012
Question

ProE 5 start up problem with warning message

  • March 2, 2012
  • 2 replies
  • 6281 views

I recently downloaded my school's version of ProE to my laptop. When I start the program the main menu of proE is displayed but I have an warning message that reads:

Warning Message List

License Request failed for feature

Requesting PROE_Schools...

C:\Program Files\Creo Elements\Pro Schools Edition\text\licensing\lisence.data (-2) Invalid license file syntax

When I click ok it just closes itself out and I am unable to use ProE. What am I doing wrong and how do I fix it?? thanks!

    2 replies

    M
    MikeJensen1-Visitor
    1-Visitor
    March 2, 2012

    You need to be connected to your schools license server in order for it to work.

    P
    ptc-44557181-VisitorAuthor
    1-Visitor
    March 2, 2012

    How do I connect to to my schools lisence server? And what about the part that is asking about the invalid licence file syntax?

    V
    24-Ruby III
    VladimirN24-Ruby III
    24-Ruby III
    March 3, 2012

    Try to contact with PTC's tech support by fill the form "PTC Academic Support Request Form", here:

    http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=132157&icg_dbkey=482

    http://www.ptc.com/company/community/creo/

    M
    mfischer18-Opal
    18-Opal
    March 5, 2012

    Hi Nathaniel,

    The schools edition is a standalone edition and would not connect to any license server for a license. The issue you are having is related to the license file.

    Can you send me the license file - C:\Program Files\Creo Elements\Pro Schools Edition\text\licensing\lisence.data?

    My email address is -.

    Thanks,

    Mark

    5
    53Peterp1-Visitor
    1-Visitor
    November 21, 2014

    I have recently have not been able to start Creo2 Academic Version on my home computer it has been working fine up until this point.I now get a warning message box appearing on startup. Saying licence request failed for feature. I am not sure if this is the result of me changing to a different router and the installation different wireless card on the computer being used can you give me any help on this please.

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