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ptc-28826671-Visitor
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April 26, 2010
Question

ProE installed but won't run

  • April 26, 2010
  • 1 reply
  • 2834 views
I downloaded and installed ProE without a problem, but when I try to run the software, I get a window that says that there is a license request host error and the load ceases. What gives? Roy

      1 reply

      A
      Anonymous
      April 27, 2010
      Roy, Start the install of Pro/E again and notice the PTC HOSTID detected by the installer (lower-left corner of installation startup window). Then, with a text editor, open the license file (.dat file) that you received. Near the top of the file, you will find a line that lists your HOSTID as “#Cpu ##-##-##-##-##-##� (i.e., 0C-EE-E6-93-A8-A0). If the HOSTID listed in the .dat file does not match the HOSTID detected by the installer, you can fix this by reordering your network cards. If this is the case and you need instructions for doing this, please send me an email at -. Thanks, Adam
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