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VijayAshwin1-Visitor
1-Visitor
October 9, 2019
Question

Ptc Creo 3.0 Student version

  • October 9, 2019
  • 2 replies
  • 1642 views

I downloaded and installed the software properly.But when i opened it, it showed a popup saying " Creo Parametric Student Edition is shutting down because it could not run the Quality agent, which is required in this edition".

So what should i do now? Please do help me in this.

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
October 10, 2019

You can submit an academic support request here: http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

M
MartinHanak24-Ruby III
24-Ruby III
October 11, 2019
@VijayAshwin wrote:

I downloaded and installed the software properly.But when i opened it, it showed a popup saying " Creo Parametric Student Edition is shutting down because it could not run the Quality agent, which is required in this edition".

So what should i do now? Please do help me in this.

Hi,

  • uninstall PTC Diagnostic Tools item
  • install PTC Diagnostic Tools item using qualityagent_64.msi installer available on installation media in install\addon sub-directory

 

D
DF_96393161-Visitor
1-Visitor
September 21, 2020

Worked for Creo 7.0

 

Thank you!!

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