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lupoippo1-Visitor
1-Visitor
February 14, 2021
Question

PTC CREO 7 ACCADEMIC installation error

  • February 14, 2021
  • 2 replies
  • 3160 views
Hello, when I enter the license code BK700908EDSTUDENTEDUNI as required by the installation guide of PTC CREO ACCADEMIC I get the "error" message.
Wonder how I should proceed?
Thank you

2 replies

M
MartinHanak24-Ruby III
24-Ruby III
February 14, 2021
@lupoippo wrote:
Hello, when I enter the license code BK700908EDSTUDENTEDUNI as required by the installation guide of PTC CREO ACCADEMIC I get the "error" message.
Wonder how I should proceed?
Thank you

Hi,

try Product Code BE700908EDSTUDENTEDK12.

    G
    Gerbs1-Visitor
    1-Visitor
    February 14, 2021

    Hello @MartinHanak 

     

    I have the same installation error from a license failure using the license code BK700908EDSTUDENTEDUNI. The provided code BE700908EDSTUDENTEDK12 does not fix the error. To clarify, the Setup will show "Success" but when I try to run the software, I receive a license failure code.

     

    thank you.

     

    M
    MartinHanak24-Ruby III
    24-Ruby III
    February 14, 2021
    @Gerbs wrote:

    Hello @MartinHanak 

     

    I have the same installation error from a license failure using the license code BK700908EDSTUDENTEDUNI. The provided code BE700908EDSTUDENTEDK12 does not fix the error. To clarify, the Setup will show "Success" but when I try to run the software, I receive a license failure code.

     

    thank you.

     

    Hi,

    please do following:

    • launch Creo
    • enlarge message window to display complete message
    • make a screenshot of message window
    • upload picture of message window

     

      L
      lupoippo1-VisitorAuthor
      1-Visitor
      February 17, 2021

      Thank you all for the help replies.
      I solved the problem today using a license file sent to me by PTC Academy support.
      Thank you.

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