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1-Visitor
April 22, 2022
Question

Renew License for Creo 5

  • April 22, 2022
  • 1 reply
  • 2096 views

I installed Creo 5 (student version) with this product key one year ago: BK500806ED0790-Y3M9-4RW5

It recently expired and asked me to renew it by using my account information: 

MT_9486368_0-1650644348895.png

So I did but it always says that a customer with this account does not exist, so I reset my password. That also did not work. Additionally, I tried reinstalling the license through the setup.exe file - unsuccesfully. Installing a new licese would not work either, the program then shows this error:

MT_9486368_1-1650644582515.png

How do I renew my student license?

1 reply

24-Ruby III
April 25, 2022

Try this tutorial: "Renew Creo Parametric Student License - How To": https://www.youtube.com/watch?v=5OGoya6eqzk

1-Visitor
April 25, 2022

I did exactly that. Unfortunately the program just freezed and then showed this error after a while of loading: 

MT_9486368_0-1650902837302.png

 

1-Visitor
August 31, 2023

Did you ever find a solution? I'm having the exact same problem â˜šī¸