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3-Newcomer
January 17, 2025
Solved

Renewing License for a lab of computers in Creo K12 setting

  • January 17, 2025
  • 2 replies
  • 729 views

Attempting to renew license for a lab of computers in K12 setting. Unable to renew license as it is about to expire in 15 days. Error during PTC License Renewal says Customer not verified.

Best answer by VladimirN

Try the following tip, but with the product code for your version of the program: https://community.ptc.com/t5/PTC-Education-Forum/PTC-Creo-6-0-Student-edition-renewal/m-p/828823/highlight/true#M13095 

2 replies

VladimirN24-Ruby IIIAnswer
24-Ruby III
January 19, 2025

Try the following tip, but with the product code for your version of the program: https://community.ptc.com/t5/PTC-Education-Forum/PTC-Creo-6-0-Student-edition-renewal/m-p/828823/highlight/true#M13095 

Community Manager
January 24, 2025

Hello @BA_12755604,

 

It looks like you have a response from a community member. If it helped to answer your question please mark the reply as the Accepted Solution. 

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.