renewing student license for Creo

so I'm installing Creo on my new computer and I've downloaded Creo 8 but once I go to get a student license it says

"You are currently setup with a Basic PTC.com Account that does not provide access to this area of eSupport. This means that you may have an active PTC Global Support agreement however you have not yet Upgraded your Account to reflect your Support entitlements. To access this area please Upgrade Your Account."

how should I get around this?