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1-Visitor
March 17, 2018
Question

Student Creo 4.0 license, but a Creo 3.0 license

  • March 17, 2018
  • 1 reply
  • 2774 views

I have just downloaded a Student version of Creo 4.0, and got a license. Creo fails to open, and I discovered that the license is not valid, this is for Creo 3.0. How do I get a new license file.

1 reply

24-Ruby III
March 17, 2018

Hi,

 

I think your only option is:

  • uninstall Creo 4.0 (all its items)
  • remove PTC sub-directory in C:\Program Files directory
  • remove license file from C:\ProgramData\PTC\Licensing directory
  • launch setup.exe and install Creo 4.0
  • enter Product Code

K-12       students can use Product code BE410708EDSTUDENTEDK12
University students can use Product code BK410705EDSTUDENTUNICL

 

1-Visitor
March 27, 2018

if have the same problem, but when i enter the product code you gave me it asks me to login. Okay, no problem with that... But then when i open the creo 4.0 i get this: "Licence request failed for feature"

 

Can you help me?

24-Ruby III
March 29, 2018

Hi,

 

I can help you if you publish full text of error message. You can also enlarge error message window and attach it to your reply.