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MB_92367018-Gravel
8-Gravel
October 13, 2022
Solved

Student renewal

Hi, i have got a problem with my license renewal . Im still a student but today my license ends and creo cant verify me (photo).  

MartinHanakAnswer
24-Ruby III
October 14, 2022

Hi,

what Creo Parametric version do you use ?

Usually you can use following procedure:

  • remove current license file from C:\ProgramData\PTC\Licensing directory
  • run reconfigure.exe and enter Product code used during former installation

Also you can send email to academicsupport@ptc.com. You need to send them the Host ID (Mac address of the ethernet) and also the product code used.

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3 replies

MartinHanak24-Ruby IIIAnswer
24-Ruby III
October 14, 2022

Hi,

what Creo Parametric version do you use ?

Usually you can use following procedure:

  • remove current license file from C:\ProgramData\PTC\Licensing directory
  • run reconfigure.exe and enter Product code used during former installation

Also you can send email to academicsupport@ptc.com. You need to send them the Host ID (Mac address of the ethernet) and also the product code used.

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MB_92367018-GravelAuthor
8-Gravel
October 15, 2022

Thanks, it is works. May I ask you, if it is any option to get simulation license for students ? 

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MartinHanak24-Ruby III
24-Ruby III
October 17, 2022
@MB_9236701 wrote:

Thanks, it is works. May I ask you, if it is any option to get simulation license for students ? 

Hi,

please read https://apps.ptc.com/schools/references/Creo9_Education_Editions_Comparation_Chart.pdf mentioned in https://community.ptc.com/t5/PTC-Education-Forum/Is-toolkit-included-in-University-Version/m-p/830305#M13116 

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