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3-Newcomer
Oct 31, 2026 7:16 AM UTC
Question

Subject: Creo Parametric 13.4 University Edition – Access Denied During License Generation

Subject: Creo Parametric 13.4 University Edition – Access Denied During License Generation

Dear PTC Education Support Team,

I am a final-year Mechanical Engineering student affiliated with Shivaji University, Kolhapur, India.

I have installed Creo Parametric 13.4 University Edition. However, during the Node Locked License Generation process, I receive a red "Error!" message.

When I click "Don't have a license? Click here", I receive an "Access Denied – Insufficient Privileges" message.

My details are:

  • Software: Creo Parametric 13.4.0.0

  • Product Code: BK130602EDUNIVERSITYED

  • Operating System: Windows 11

  • PTC Account: Registered using my personal email address

My university does not currently provide official student email accounts.

Could you please verify my academic account and enable the required License Management Reporting and License Management Licensing permissions?

Please also guide me on an alternative method to obtain my academic node-locked licence.

I can provide proof of student enrollment if required.

Thank you for your assistance.

Regards,
Om Gaikwad
Mechanical Engineering Student
Shivaji University, Kolhapur, India