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JoshH1-Visitor
1-Visitor
February 5, 2012
Question

The server is currently unavailable. Do you want to switch to offline mode?

  • February 5, 2012
  • 19 replies
  • 16275 views

NO...NO...NO...NO...

offline.jpg

      19 replies

      P
      ptc-44459541-Visitor
      1-Visitor
      February 5, 2012

      pourquoi

      J
      JoshH1-VisitorAuthor
      1-Visitor
      February 5, 2012

      Not a clue.

      Server's in Germany?

      Not optimized?

      Creo 1 bug?

      Windchill 10 bug?

      Wish I knew.

      C
      Celia5-Regular Member
      5-Regular Member
      February 5, 2012

      And removing the cache doesn't fix it? Not that I am advocating that as fix, but in time crunches as the FIRST teams currently are in, does clearing the cache regain access?

      Feeling for those of you struggling with this, but I don't have Creo 1.0 student version installed to take a look.

      Patriot_1776
      Patriot_177622-Sapphire II
      22-Sapphire II
      February 6, 2012

      If you delete your local cache, all the changes you did not upload or check-in is GONE.

      We get that error ALL day long. It's a real drag, makes it near impossible to get anything done. My advice if you keep getting that and can't get it fixed (we can't either), manually go offline and STAY offline until you absolutely need to move files around, then get right back offline again. If the HAL9000 isn't looking for the server, it's not going to hang up. Kind of defeats the purpose of HAVING a vaulting system though, doesn't it?

        J
        JoshH1-VisitorAuthor
        1-Visitor
        February 6, 2012

        Hi Frank,

        I don't recall see you on here before. Which team are you involved with?

        Anyway, my experience with WC10 is very random! Last night I probably spent 2 hours doing a LOT of check-outs and check-ins with no problems whatsoever.

        The previous night in the same location, I found it almost impossible to connect to the server and check out anything.

        Yesterday from the school, I did exactly what you mentioned and worked offline all day because I never got a connection, aside from in an independant browser.

        S
        skarlsruher1-Visitor
        1-Visitor
        February 8, 2012

        Hi All,

        Stu from Buzz 175 back again. Still same issues.

        Loaded a laptop with Creo1 last night at the High School. Made recommended changes from Adam Haas. Tried to connect (add server) to Windchill (via schools wireless/54Mbps) and never was even able to reach the server.

        This AM from work; deleted my .wf and .creo directories; started CREO, logged successfully onto Windchill; imported some files from disk to a Workspace, open models in Creo; closed Creo session; restarted Creo session; "The server is currenly unavailable. Do you want to work offline?"

        Enough said. So glad the KOP online in our Project!!! Maybe we'll only model our internally designed parts & assemblies and forgot modeling a complete bot.

        But now my few CAD students are building/assembling the real bot so the only design resources are a few semi-proficient Creo CAD guys. NOT THE DESIRED INTENT OF GETTING THE KIDS TO DO THE WORK!

        J
        junkcollector1-Visitor
        1-Visitor
        February 12, 2012

        I'm on day 3 without access to the server through WWGM. I thought it was just me, but our team's students and other mentors have switched to thumb drives and email to pass CAD files around.

        J
        JoshH1-VisitorAuthor
        1-Visitor
        February 12, 2012

        We've been submitting e-mails to - since at least yesterday to report that Windchill 10 is completely unavailable.

        S
        skarlsruher1-Visitor
        1-Visitor
        February 16, 2012

        Hey All,

        Seems like we are back in business. Cosmin Pana just ask for a status and I told him that we seem to be OK from Corporate LAN and High School WiFi. Hope he will tell me what was the cause!

        Not sure how the CAD team will do on catch up as more critical to get the robot finished and shipped! Unfortunately the best CAD students for us are also the ones to lead the build too!

        J
        JoshH1-VisitorAuthor
        1-Visitor
        February 16, 2012

        It's definitely late in the game to play catch-up on CAD. Usually I try to have my teams completely done with the CAD design by week 2 at the absolute latest.

        Subsequent weeks CAD is simply used for repair parts, making minor adjustments and later the actual assembly of all the parts.

        My rookie team had no chance to use CAD for the design. I've used it to help them design some parts and to document what they are doing. Hopefully we'll have an accurate enough representation of the robot in Creo that we can use it in the interim after build and before the regionals to build repair parts.

        I'm just hoping we have a stable off-season to get everybody trained so the students are doing all the design in CAD next season.

        A
        amejia1-Visitor
        1-Visitor
        June 20, 2013

        Hi Josh!

        I believe it has to do with some parameters for the connection between Creo and Windchill. Try:

        dm_http_compression_level 6 (somewhere between 3 and 9 should work. 0 = no compression)

        dm_network_request_size 1000000

        dm_network_threads 3 (Maybe 6 if you have a decent network)

        I hope it helps.

        J
        JoshH1-VisitorAuthor
        1-Visitor
        June 20, 2013

        Woohoo, another Schneider guy on the FIRST thread!! Nice to see you here Aaron!

        E
        Enotierra1-Visitor
        1-Visitor
        September 4, 2013

        Creo 2.0 M030 & Windchill 10.0 M030

        West Coast of US client and East Coast Server

        Still having this same issue

        in our config.pro I found:

        dm_http_compression_level 0

        but did not find

        dm_network_request_size 100000

        dm_network_threads 3

        Anybody have any ideas??

        N
        NathanSchiermey1-Visitor
        1-Visitor
        February 7, 2019

        After struggling through this issue for the last 5 months, completely replacing the switches, the wiring, going to new Nutanix server, running 10gb NIC card and still having the issue.  We found our Barracuda web traffic filter was in the way.  Our traffic to the SQL server was routed through the Barracuda.  All we had to do was go into the Baracuda Web-filter and add exceptions into the incoming and outgoing connection by IP, to bypass the SQL server.   literally a 5 minute fix that we struggled with for 5 months costing huge downtime.  We had 2 different support tickets with PTC & Cisco wireshark and other packet sniffers, and no one could figure it out.

        Patriot_1776
        Patriot_177622-Sapphire II
        22-Sapphire II
        January 13, 2020

        I've seen similar issues where the "anti-virus" protection WAS the virus, slowing everything down to a crawl.  We turned most of it off, and saw an instant improvement.

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