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njourdan1-Visitor
1-Visitor
May 22, 2017
Question

Thingworx Academic Edition - Missing Import/Export/Extensions

  • May 22, 2017
  • 3 replies
  • 4495 views

Hello everyone,

our department at the University recently got access to Thingworx Academic. Unfortunately I cannot see or access the import/export buttons or any method to import extensions to the system on the foundation server.

Where can I find this feature? We need to use the MQTT extension which was no problem with the previous Thingworx Academic Version nor the 30 day trial.

I am using this url:

ThingWorx Academic Edition

Thanks

3 replies

S
supandey5-Regular Member
5-Regular Member
May 22, 2017

Hi Nicolas, Import/Export would require Admin access for your user account probably that has changed. Is there any admin account you have for this academic instance?

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njourdan1-VisitorAuthor
1-Visitor
May 22, 2017

Hi Sushant,

I have access to the instructor account for this academic instance. Is there a way to determine if this account has admin rights?

thanks

S
supandey5-Regular Member
5-Regular Member
May 22, 2017

Nicolas, it doesn't seem like an admin account to me. I'm not sure but this could be a limitation on the trial account. I'm confirming this with the concerned team

S
sabduraim1-Visitor
1-Visitor
May 22, 2017

Hello Nicholas,

Unfortunately, Academic Instances do not support import/export, as they are limited to just completing our published couresware. If your use case involves importing an extension, you can try the Developer Zone Trial or, as an educatior, explore additional Academic offerings which offer you the import/export permissions.

Thanks,

Sheila

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njourdan1-VisitorAuthor
1-Visitor
May 23, 2017

Hello Sheila Abduraim​

ok that is unfortunate. What other Academic Offerings can we explore? We need this feature

thanks

S
supandey5-Regular Member
5-Regular Member
May 23, 2017

Hi Nicolas, so if you need the Import/Export functionality you can always register for the Developer Zone Trial which allows you to download and run ThingWorx locally for 120 days as highlighted by Sheila.

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nmohamed-21-Visitor
1-Visitor
February 1, 2018

import/export buttons in the trial version not in the Thingworx Academic .

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